Contact Us

Sales and Information

To request additional information on any of our eCommerce products or hosting services, simply fill out the form below and we will contact you. Or you may also send us an email to:

Contact Us

Address and Numbers

Pantek Incorporated
4401 Rockside Rd., Suite 205
Independence, OH 44131
(866) 300-6482 Toll Free, Domestic US
(216) 344-3889 International
(216) 524-1522 Facsimile

Our normal business hours, excluding National Holidays, are:
Monday through Friday 9 am ET to 5 pm ET.
Email Addresses
Sales and
Billing Information:
To Report Abuse:
Technical Support and Billing Questions: Visit the Pantek Hosting Help Desk

Pantek Hosting Support

Technical Support

There are several methods to obtain Pantek Hosting technical support:

  1. Pantek Help Desk. To log a technical support request use Pantek Hosting Help Desk
  2. Pantek Knowledgebase. Answers to many common technical questions can be found in the Knowledgebase.
  3. Live Support. Go to any page on the Pantek Hosting web site and click on the Live Support graphic located on the top of the page. Live Support will attempt to answer your technical support question immediately. The Live Support staff is usually available 18-hours a day Monday through Saturday, excluding national holidays.
  4. Call Toll Free. For domestic US use (866) 300-6482 during normal business hours

Note: We will typically respond to technical support questions within an hour of receipt of the support ticket (during normal business hours). Pantek no longer uses the email address to answer detailed technical questions due to the volume of mail now processed. Phone support is normal business hours, helpdesk support is available during extended service hours.

  • Volusions
  • Pinnacle Cart Partner
  • Miva Merchant Premier Partner
  • Authorize.Net Logo
  • ControlScan PCI Compliance
  • Plesk control panel
  • Green eco-friendly

© 1996 - 2018 Pantek, Inc. All Rights Reserved
Terms of Service | Acceptable Use Policy | SLA
Notices | Privacy Statement | Site Map