Web Sites and Servers

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			Can we add additional domain names to our present web site?
	Yes, you can add an extra domain to your hosting plan. You may add as many domains to your account as you wish. An extra domain can be a subdomain (anothername.your-domain.com) or a completely separate domain name (www.your-second-domain.com). Each domain will point to a subdirectory of your main account, allowing you to create an entirely different site for just a few dollars more. This is an economical way to host several completely different sites on one account. All extra domains use unique IP addresses and web space as the main site. This means that a site administrator has full access to all domains in the account. Email sent to an extra domain is aliased into your main site.

			How are your web sites configured?
	Our standard Merchant/Ecommerce web site is configured as shown in the five images below. File/Folder Permissions cgi-bin 755 html 755 logs 755 mivadata 740 File/Folder Permissions miva 4755 miva-v3.96 4755 mivam 4755 mivam-v4.02 4755 mivam-v4.05 4755 mvpgp.cgi 755 mvpgp-v1.128.cgi (old) 755 test.cgi (test perl script) 755 File/Folder Permissions All Files (*.mv, *.mvc, *.mvc, etc.) 644 All Folders (logs, Merchant2, phpMuAdmin, w3c, etc.) 755 File/Folder Permissions All Log Files (access_log, error_log) 644 File/Folder Permissions All Folders (Merchant2. mivatest. etc.) 740

			How do we use your DNS servers?
	When your website is ready for prime time, you must start where you registered or administer your domain name and domain contact information. If your 'host' registered the domain name for you, you will probably need to contact them on how to make the changes. There are two spots where the info "MUST" be updated/input for the domain name to work properly at CybrHost and in case there are problems at a later time no matter where it is registered. NIC=" RWM164 " if they use NIC's (Network Solutions/Verisign, WorldNIC) OR, CybrHost Support 1255 Euclid Ave #303 Cleveland, OH 44115 support@cybrhost.com 216-344-3889 HOST DNS SERVER NAMES: Primary Server Name: ns1.cybrmall.net IP#: 67.99.202.56 Secondary Server Name: ns2.cybrmall.net IP#: 64.208.105.240

			Why does my web site seem to slow for a bit nightly?
	That's a good question! CybrHost uses the slow internet period of every day to run an incremental backup of every server. We presently run 5 separate processes during the backup process to insure the job is done in a reasonable period of time. Beginning at 8 pm PST nightly, five jobs are executed simultaneously which backup our servers. These jobs are completed before 12 am PST. And, beginning at 12 am PST all servers execute the daily log analysis routines. Each server runs individual logs on ever web site on every server. These two functions require significant CPU usage. This CPU usage results in a general slow down of the web site until the processes are completed. Typically each server requires around ten-minutes to execute the backup and ten-minutes for web site logging. So each individual web site will typically experience around 20 minutes of degraded performance in two 10-minute blocks, one between 8 pm at midnight, and the other between midnight and 3 am PST.