Pantek Managed Service Options

Pantek offers three Managed Service options, available for Physical and Cloud Dedicated Server Customers.


Current customers: Click here for information on upgrading your current Managed Service Level.


Managed Servers – Services Include Level 1 Level 2 Level 3
Uptime 100% Network and Infrastructure Uptime Guarantee
Support 24/7 Technical Support – E-mail, Chat, Phone
Monitoring 24/7 System Monitoring
  24/7 Extended System Monitoring
(CPU, Memory, Disk Usage, DB, etc.)
 
Updates Automated OS Security Updates
  Managed OS Security Updates  
  Managed Application Security Updates    
  Complete Operating System Upgrade (up to 1 per year)    
Backups Managed Backups – Unlimited Data – 20 Day Retention
  Managed Backups – Unlimited Data – 30 Day Retention    
Access Full Administrator and Root Access
  SSH and/or Remote Desktop Access
Security DDoS & Network Intrusion Prevention
  Real-Time SPAM and Anti-Virus Protection
  PCI Scanning Coordination and Remediation  


  • Volusions
  • Pinnacle Cart Partner
  • Miva Merchant Premier Partner
  • Authorize.Net Logo
  • ControlScan PCI Compliance
  • Plesk control panel
  • Green eco-friendly

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