CybrHost reminds all customers that the Miva Merchant 4 shopping cart is reaching its End of Life. Miva will begin discontinuing most support and updates for Miva Merchant Version 4 on 12/31/2011. This email provides pertinent information on this process, as well as an overview of upgrade options and alternatives.
If you are not using Miva Merchant 4, it is safe to disregard this message.
On Tuesday, September 13, 2011 from 7am to 8am EST, CybrHost engineers will be performing an upgrade of our primary network firewall and IPS cluster. Some customers may experience a brief service interruption lasting no longer than 5 minutes during this maintenance window. This upgrade will further improve the security & stability of our network. There is no possibility of any data or email loss during this maintenance. Any updates or changes will be posted as a comment to this post.
We are pleased to announce the launch of our new Client Service Portal!
This new portal provides all customers with enhanced capabilities to manage your account and services with CybrHost. Some of the new features include:
- Manage your authorized account contacts
- See all past invoice history and credit card receipts
- See all announcements and network service issues in real time
- Add security questions to your accounts
Also, we have rolled several existing features into the new portal, in order to provide you with one centralized place to manage your account:
- Open Technical Support tickets
- Open Billing and General Service tickets
- Manage your address and payment details
- Browse our store and order additional services
All customers will receive a separate email shortly with your new username and password details. If you don’t want to wait, you can get started now by visiting this link, and clicking the “Request a Password Reset” button:
CybrHost is now providing all Shared Hosting Customers a FREE UPGRADE to the award-winning Parallels Plesk Control Panel! Parallels Plesk Panel 10 is an easy to use web control panel, that puts management of your website in your hands.
- Easy management of databases, DNS and web hosting functions
- Easy subdomain and domain creation & management
- Easy installation and management of SSL certificates
- Point-and-click access to hundreds of applications, including blogs, content management systems, shopping carts, and more.
- Built-in file manager – no FTP required (FTP optional)
- …. and much much more.
All Shared Hosting Customers will receive a FREE UPGRADE to the Parallels Plesk Control Panel this summer. CybrHost Engineers will be performing upgrades in sequential order, but if you are eager to try it now, email us and we’ll expedite your upgrade!
The Parallels Plesk Panel is compatible with all major shopping carts, including Miva, Pinnacle Cart, and Volusion, as well as Urchin and all other software we offer.
We’re pleased to announce that CybrHost has entered into a new partnership with Volusion, to offer our community the option of taking advantage of their award-winning shopping cart!
Volusion is an innovative, award-winning shopping cart solution!
- Free, ready-to-use store templates
- Tons of built-in marketing tools
- Social and mobile commerce tools included
- Unlimited product options, product comparison
- Integrated one-page checkout
- 100% PCI Compliant and PA-DSS Certified
- Unlimited 24/7/365 Customer Support
- …. and much much more.
“Volusion is easy to implement and manage, and provides a very powerful modern control panel…. combined with CybrHost’s expert technical support, migration assistance, and lightning fast network, it provides a very attractive new cart solution,” says Barry Zack, President of CybrHost, “We are extremely excited to partner with such a solid, forward thinking, and environmentally friendly company.”
Volusion service plans will be available for purchase directly on the CybrHost store on Monday, August 1st, 2011. Continue reading
The CybrHost network is currently experiencing a partial outage in our datacenter in Cleveland, Ohio. Some customers may experience temporary slowness, or lack of service to their websites while this problem is being resolved. CybrHost engineers are currently onsite working with datacenter engineers and expect to restore full service soon. The latest updates on this issue will be posted as comments to this post.
We’re pleased to announce that CybrHost is making another significant round of investments into our infrastructure, as part of our continuing efforts to provide the highest quality web and eCommerce hosting in the business.
These improvements will be rolled out in phases over the next few months. To help spread the word, we’ve implemented a new process to help keep all customers informed about improvements available to them.
Easily Stay Up to Date with Your Host
To catch the latest news, network, and system status updates as they happen from the CybrHost team, please visit and follow us online:
The full text of all system and network reports, as well as all news and announcements will be posted on our new News page: http://www.cybrhost.com/news
We have just started a new page for CybrHost on Facebook, to provide customers another method of staying informed about their host. Please follow us here: http://www.facebook.com/pages/CybrHost-Corporation/190956750922866
We’re also on Twitter: http://www.twitter.com/cybrhost
Follow us for the latest. The short, short version of our news.
To keep your inbox clear, only the most important updates will appear on our customer email Newsletter. We pledge to send you only the most relevant and important information there.
As many of you know, CybrHost has been a Premier Partner with Miva Merchant since 1999, indeed one of the very first hosting providers to offer the Miva Merchant shopping cart product as part of our standard services offerings.
Earlier this year, Miva announced a change of their core business model. They began ending partnerships with nearly all of their hosting partners, except a few of their largest and most trusted. They also announced software improvements and new features, along with a price increase.
We are pleased to announce that as one of Miva’s original and most trusted partners, CybrHost will remain a Miva Merchant partner going forward. CybrHost will continue to offer the same high level of service and support for all versions of Miva Merchant.
It’s not often an online store will see traffic grow over 10,000% in a single hour. When CybrHost customer Larry Jordan was featured in an Ars Technica article about Apple’s new Final Cut Pro X software release, traffic at his site, http://www.larryjordan.biz/, went through the roof. CybrHost is proud to host his site and contribute to his success.
Mr. Jordan was equally pleased. “We’re thrilled with all the traffic – and especially happy that we host our store with CybrHost. They handled this huge increase without a moment’s notice. They worked tirelessly to get ahead of the traffic and keep us informed – for which we are eternally grateful! We’ve always appreciated their personalized support and economical pricing, but this proves their excellence in every aspect of merchant hosting.”
Full story click here: http://www.prweb.com/releases/2011/6/prweb8608205.htm/